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Home Health Care: Legal Safeguards and Patient Rights in Louisiana

By Garret DeReus, December 18, 2024

Home health agencies play a vital role in providing medical care and support services to patients in their own homes. In Louisiana, these agencies are regulated in an effort to ensure that quality care is provided.

What Is a Home Health Agency?

A home health agency can be a state-operated organization, a private nonprofit organization, or a proprietary organization that provides skilled healthcare services to patients in their homes. These services must be provided under the direction of an authorized healthcare provider and include skilled nursing care along with at least one additional service, such as physical therapy, speech therapy, occupational therapy, medical social services, or home health aide services.

Patient Protection and Care Standards

Louisiana has established regulations governing home health agencies, with Louisiana Administrative Code Title 48, Part I, §§ 9101-9131 serving as one of several important legal frameworks protecting patients. These regulations are intended to prevent patient neglect, which is defined as the failure to provide necessary medical care or support services essential for a patient’s well-being.

The Serious Consequences of Neglect

When home health agencies fail to provide proper care, the consequences for patients can be severe and potentially life-threatening. Neglect can lead to serious medical complications including pressure ulcers, malnutrition, dehydration, infections, and worsening of existing medical conditions. For instance, a bedridden patient who isn’t properly repositioned can develop severe pressure ulcers, which can lead to dangerous infections and require hospitalization. Similarly, failure to properly monitor medications or vital signs can result in serious medical emergencies.

Licensed vs. Non-Licensed Personnel

The regulations cover both licensed healthcare providers and non-licensed personnel who provide health-related services. Non-licensed personnel, while important to patient care, must operate within strict boundaries of their training and authority. When non-licensed personnel perform tasks that should be handled by licensed medical professionals, they put patients at serious risk. For example, wound care, medication management, and medical assessments require specific medical training and licensure. If performed by unqualified personnel, these tasks can lead to improper treatment, medication errors, or missed warning signs of deteriorating health conditions.

The distinction between licensed and non-licensed care is particularly crucial when dealing with complex medical needs. While non-licensed caregivers can assist with daily activities like personal hygiene and mobility, they should never perform medical procedures or make medical decisions that require professional training and certification.

For a more detailed examination of Louisiana’s home health agency regulations and specific patient protections, please visit Louisiana Patient Rights, where we explore these important topics in greater depth.

Federal Oversight and Civil Rights Protections

Home health agencies must comply not only with Louisiana state regulations but also with various federal laws and regulations. Medicare regulations establish comprehensive standards for agencies that accept Medicare patients, covering everything from patient care protocols to documentation requirements and quality assurance measures.

Additionally, several federal civil rights laws provide important protections for home health agency patients. The Americans with Disabilities Act (ADA) prohibits discrimination based on disability and requires reasonable accommodations in healthcare services. The Rehabilitation Act, particularly Section 504, protects individuals with disabilities from discrimination in programs receiving federal funding. Section 1557 of the Affordable Care Act further extends civil rights protections in healthcare settings, prohibiting discrimination based on race, color, national origin, age, disability, or sex. These federal protections work in conjunction with state regulations to ensure that home health care services are accessible, equitable, and provided with appropriate accommodations for patients who need them.

Pursuing Legal Remedies for Home Health Agency Violations

Individuals who have suffered injury or harm due to a home health agency’s actions or negligence may have legal recourse under both Louisiana and federal law. Whether the harm resulted from neglect (such as the development of preventable pressure ulcers), abuse, financial exploitation, civil rights violations, or other wrongful conduct, various legal remedies may be available. In cases involving discrimination or civil rights violations, specific federal remedies may apply. It’s important to document any incidents of concern and consult with legal counsel who understands both the state-specific regulations governing home health agencies and the applicable federal protections.

More Discussion of Home Health Agencies to Come

In the coming months, Bizer & DeReus will be publishing a comprehensive series of articles examining home health agencies and Louisiana Administrative Code Title 48, Part I, §§ 9101-9131 in detail. These articles will break down the components of the regulation. Additionally, Bizer & DeReus will be producing in-depth analyses of other key Louisiana laws protecting individuals who rely upon home health agencies. By providing this detailed information, Bizer & DeReus aims to help families and patients better understand and utilize the legal protections available to them.