504-619-999

Patient Safety vs. Profit: What Research Reveals About Healthcare Provider Priorities

By Garret DeReus

Healthcare providers have a fundamental duty to protect their patients from harm. However, research shows that financial incentives can significantly influence the level of preventative care patients receive. A groundbreaking study published in Innovation in Aging reveals concerning patterns about how healthcare facilities adjust their safety protocols based on reimbursement policies.

The Medicare No-Pay Policy and Its Impact

In October 2008, the Centers for Medicare & Medicaid Services (CMS) implemented a policy that would no longer reimburse hospitals for costs related to patient falls. The study “Impact of the CMS No-Pay Policy on Hospital-Acquired Fall Prevention Related Practice Patterns,” published in November 2017 in Innovation in Aging, revealed striking results – showing an 89.8% increased odds of nurses using bed alarms as a fall prevention measure after the policy change. This dramatic shift in practice patterns suggests that this preventative measure was underutilized before financial penalties were introduced.

Hospital-Acquired Infections: A Similar Pattern

The influence of financial incentives extends beyond fall prevention. Research has demonstrated that when CMS implemented similar no-pay policies for hospital-acquired infections, healthcare facilities responded with improved practices. Likewise, data from the National Database of Nursing Quality Indicators showed significant decreases in both catheter-associated urinary tract infections and central line-associated bloodstream infections after the policy implementation.

The consistency of these findings across three distinct types of preventable harm – falls, catheter-associated infections, and central line infections – reveals a troubling pattern in healthcare delivery. When the same response occurs across multiple areas of patient care, it suggests a systemic issue rather than isolated incidents. These results indicate that healthcare providers may possess the capability to reduce patient harm in various contexts, but will not fully implement preventive measures until their financial interests are directly affected.

Understanding the Devastating Impact of Patient Falls

Behind the statistics and policy discussions lies a stark reality: injuries in a healthcare setting can be devastating, and can forever alter the course of the patient’s futures. Patient falls in healthcare settings often result in serious injuries, extended hospital stays, and sometimes permanent disability or death. Medical professionals should conduct comprehensive fall risk assessments that evaluate multiple factors, including medication reviews, gait analysis, neurological function, vision testing, and cognitive status. Environmental factors and the patient’s medical history should also be carefully considered.

The evidence that financial incentives drive safety measures becomes even more grim when we consider the human cost of preventable incidents.

The Troubling Reality of Healthcare Decision-Making

The evidence suggests a disturbing pattern: many healthcare providers may not implement optimal safety measures unless their financial interests are directly affected. While CMS regulations have successfully reduced certain types of patient harm, they cannot address every potential safety concern. The hundreds of possible scenarios where patients might face danger cannot all be regulated through reimbursement policies.

This underscores the critical importance of proactive patient safety measures. Healthcare facilities must establish and rigorously enforce comprehensive safety protocols before incidents occur, not after. Waiting for adverse events or financial penalties before implementing proper safety measures is both ethically problematic and potentially devastating for patients.

Taking Action for Patient Safety

When healthcare providers prioritize financial considerations over patient safety, it undermines the fundamental trust between medical professionals and those they serve. This breach of trust not only endangers individual patients but also compromises the integrity of our entire healthcare system.

The responsibility for patient safety cannot rest solely with regulators or oversight bodies. Healthcare providers must be held accountable through various channels, including legal remedies when necessary. The evidence showing improved safety measures following financial penalties suggests that change is possible when healthcare providers face consequences for inadequate safety protocols.

***

If you or a loved one have experienced harm in a healthcare setting, consider taking action. Document your experiences, request medical records, and seek appropriate guidance. Your advocacy could not only address your individual situation but may also be able to contribute to systemic improvements that protect future patients.